Smombie Labs
Support
The Video Shop is a retro media and pop culture marketplace for collectors, movie lovers, gamers, and nostalgia enthusiasts.
If you need help, have a question, or want to report an issue — we're here.
Reach out by email and we'll get back to you as soon as possible.
Email SupportSupport requests are typically answered within 24–48 hours.
You can sign up using an email and password, or use Sign in with Apple for a faster experience.
Navigate to the Marketplace section, tap "Create Listing", and follow the steps to add photos, a description, and a price.
On the login screen, tap "Forgot Password" and follow the instructions sent to your registered email address.
Account deletion is available in the app's account settings. If you need assistance, contact support at remraf@me.com.
Transactions occur directly between users. If you encounter a problem, contact the other party first. For unresolved issues or suspected fraud, email us and we'll investigate.
Email remraf@me.com with details of the listing or account you'd like to report. Include a description and any relevant screenshots.
If you encounter a fraudulent listing, misleading item description, or suspect a policy violation, please contact us directly.
Include in your message: